FREQUENTLY ASKED QUESTIONS
-
Our starting rate is $40/hour, with a minimum booking time of 3 hours.
-
Every home is different. Before your first appointment, we’ll consider the size of your home, number of bedrooms and bathrooms, cleaning frequency, condition, and any additional services requested to provide an estimate time frame.
-
Not currently. Because cleaning time can vary significantly from home to home, Place & Peace currently uses an hourly rate while we establish realistic cleaning times for reach type of home. As we grow, some services may transition to flat-rate pricing.
-
The Reset is our signature deep-cleaning experience. It’s designed for homes that need more than routine maintenance — a fresh start that leaves your home feeling clean, calm, and manageable.
-
Yes. We carefully select cleaning products with children, pets, and the health of your home in mind. We prioritize effective products with thoughtfully chosen ingredients and avoid unnecessarily harsh products whenever possible.
-
No. We bring all of the cleaning supplies and equipment needed for your service.
-
Not at all. You’re welcome to be home, but it isn’t necessary. You can provide a door code, spare key, or another way for us to access your home. You’re free to go about your day while we take care of the cleaning.
-
Yes. We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. A valid credit or debit card is required to reserve your cleaning appointment, and payment is due at the completion of your service. Cancellations made less than 24 hours before your scheduled cleaning will be subject to a late cancellation fee equal to the minimum 3-hour service charge.